I am not nice .. , so .. what else is new ?
January 25, 2008
This week I needed to get some photos printed. My husband suggested to do it ourselves and use photopaper at the printer.
He told me to get laserprinterpaper . LASERPRINTER !!! He knows, I don’t . Somewhere between him telling me that and me getting the paper … it changed into INKJET paper. Not good, red alert …
BUT … me being me … I bought the paper thinking I got the right one. BLOND, I know ( I am not gonna tell you that this is the second time it happened … ). Anyyywaayyyy … I realized I got the wrong paper ( dûh ) and decided to return it the next day.
To make sure I would get my MONEY back I looked at the ticket. Often shops here let you trade the article. Or you get a coupon to use at their shop instead of giving you your money back … At the ticket they have to write their rules. Nothing was written there, so the real Dutch law counts ( counts anyway ) … return within 8 days … money back.
I went to the shop and got in line. When it was my turn I held up the paperpack and the ticket.
Me : I bought the wrong paper, sorry.
Cashier : You can trade it for the right one.
M : But you do not sell the right one, so I would like my money back, thank you.
C : We do not give money back.
M : But it is MY money and you do give money back … The Dutch Law says so … within 8 days and money back. I bought it yesterday and it is still in the plastic. So …
C : We can give you a coupon …
M : No, I want my money back …
C : We don’t ..
…. Before she could repeat herself … I butt in …
M : Can you show me at the ticket where it says you do not return money ?
C : …. ( no she can’t ! ) … I will call my colleague ..
( Fine by me ) -> And … the same discussion starts with her colleague
Cashiere 2 : We do not give money back, because it is a lot of work to change the ticket .
M : But … I am in my right and I want my money back. You can’t prove to me that it says anywhere you don’t give money back. Even than … I am intitled to change my mind … AND GET MY MONEY BACK.
C2 : ( sighing – knowing I am annoying and not gonna leave ) … opens de register and starts changing the ticket.
Let me try to explain to you * readers * HOW much work that was :
I gave the ticket .. click click .. new ticket comes out
DONE
M : Was that all ?
C2 : Yeah, why ?
M : So .. thát was all the work you had to do and … the reason why this shop doesn’t return money ?
C2 : Yeah
M : Hmmm … indeed a LOOOTTT of work ( taking my money and leaving the shop )
I know, I am not nice … so … what else is new ?

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1.
Mir | January 25, 2008 at 12:22 pm
Wahahahahaaa, goed zo, nu weten ze iig wie er gelijk heeft;)
Liefs
2.
Jen | January 25, 2008 at 4:00 pm
Good for you for getting you money back!
3.
Cyn | January 26, 2008 at 11:32 am
You go girl!!!
4.
ororina | January 30, 2008 at 3:56 am
You have the right spirit, girl